A basic nightly wipe-down covers the obvious surfaces. These ten areas are where a genuinely thorough program separates itself from a rushed one — and where tenant complaints most often originate.
1. Elevator Tracks and Door Edges
Grime accumulates in elevator door tracks quickly and is rarely addressed in a standard cab wipe-down.
2. Baseboards and Wall Corners in Corridors
Dust and scuff marks build up along baseboards and corners in high-traffic corridors, often skipped in favor of just the floor.
3. Light Switch Plates and Door Handles
High-touch surfaces that a rushed program wipes inconsistently, if at all.
4. Restroom Partition Edges and Hinges
Grime builds on stall partition edges and hinges well before it's visible on the main wall surfaces.
5. Entry Mat Undersides and Frames
Dust and grit collect under entry mats, especially relevant during Scottsdale's monsoon season when dust tracked in through main entries increases.
6. Vents and Return Air Grilles
Dust accumulation on visible vents is a common giveaway of an under-serviced space.
7. Breakroom Appliance Exteriors
Microwave and refrigerator exteriors in shared breakrooms are easy to skip in a rushed nightly pass.
8. Glass Partition Fingerprints
Common in modern Class A office buildouts with interior glass walls — fingerprints and smudges accumulate quickly with shared-space traffic.
9. Stairwell Handrails
Often overlooked entirely in favor of elevator cabs, despite similar high-touch exposure.
10. Under-Furniture Areas in Common Seating
Lobby and common-area seating zones accumulate dust underneath that a surface-level vacuum pass misses.
What This Means for Your Scope
If your current provider's written scope doesn't specifically call out detail items like these, ask. A scope that only lists broad categories (“clean lobby,” “clean restrooms”) leaves room for exactly this kind of gap.