Cleaning frequency is one of the most common questions we get from property managers evaluating a new program, and the honest answer is: it depends on tenant mix and foot traffic, not a fixed rule.
Nightly (5x/Week)
The standard baseline for occupied multi-tenant office buildings with regular weekday foot traffic. Keeps common areas, lobbies, and restrooms consistently presentable across a full business week.
3x/Week
Works for lower-traffic properties — smaller professional suites, buildings with lighter weekday occupancy, or properties where tenants primarily work from home several days a week.
Day Porter Coverage
For high-traffic buildings, on-site coverage during business hours handles reactive cleaning — lobby spills, restroom checks, common-area tidying — between scheduled nightly or weekly visits, so nothing sits until the next scheduled visit. See our day porter services page.
Facility Type Changes the Calculation
Medical and dental suites typically need more frequent restroom and surface disinfection regardless of overall foot traffic, due to the nature of the tenant. Retail and mixed-use ground floors with public foot traffic need more frequent common-area attention than an upper-floor professional office.
Signs Your Current Frequency Is Wrong
Recurring tenant complaints about the same areas, restrooms that run low on supplies before the next visit, or lobby floors that look streaked partway through the week are all signals that frequency — not just quality — needs to be revisited.
Getting the Right Frequency for Your Building
A walkthrough is the only reliable way to match frequency to your building's actual usage pattern. We can typically recommend a starting frequency after seeing the property and reviewing tenant mix.